Online Medical Certificates
Request an Online Medical Certificate today from just $14.99
Work, Study or Carers Certificates available upon request. Doctor Help helps Australians everyday to access healthcare quickly and easy from anywhere, whenever they need it the most.
Online Medical Certificates
Medical Certificates available for when you need them. Workers, Study and Carers Certificates available with urgent priority certificate options.
Medical Certificate for Work
-
For work related
absences. - Sent to your inbox instantly.
- From: $14.99
Medical Certificate for Study
- For School, University and Study related needs.
- Sent to your inbox instantly.
- From: $14.99
Medical Certificate for Carer
- For Carers needs and purposes.
- Sent to your inbox instantly.
- From: $14.99
On a mission to make healthcare affordable & convenient for all Australians.
Need A Medical Certificate?
Get a Medical Certificate Online from just $14.99
- Experienced and professional doctors
- Typical callback within an hour
- No Cancellation Fees
- High Customer Satisfaction
How Online Prescriptions With Doctor Help Works
Fill the form
Click here to access the form instantly. Fill out the form accurately and include all the essential information to create your patient profile.
How you pay ?
After being redirected to the dashboard, select the telehealth service you want, fill out the payment options, and get started.
Get Doctor Response
After the payment, you will be connected to the GP for the consultation. For the medical certificate, after the form is submitted, it is reviewed, and the certificate is either sent by email or SMS.
How We Can Help You Today?
Skip the wait, travel & exhaustion of going to clinics, when you can get a medical certificate online with Doctor Help.
Our Promise
Providing Encrypted Services
The patient's medical records are kept confidential, and telehealth solutions are provided according to their requirements. Book your telehealth appointment now.
AHPRA Certified Health Practitioners
Our Team includes GPs Certified by Australian Health Practitioner Regulation Agency. Patients receive the best telehealth solutions regarding medical certificates and referrals.
24/7 Availability for Telehealth Appointments
Skip the waiting time and connect with medical practitioners within minutes. Our telehealth appointments are available 24 hours a day, 7 days a week.
What People Say About Us
Frequently asked questions
What is an online medical certificate/ Online Doctor Certificate?
An online doctor certificate is a document that certifies if the applicant is unfit for work or attending school/ university, based on an online telehealth assessment. Hence, with this certificate, leave could be granted. This is known as an online doctor certificate because no in-person appointment is required for it and individuals can easily get it from the convenience of their home.
How can I get a medical certificate online?
The following steps are required to get an online medical certificate:
- Fill out an application form and mention the reason for the absence.
- After submission, you are redirected to the payment portal.
- Online telehealth consultation for assessment.
- After the review, upon approval by the online doctor, your medical health certificate will be shared on the given email address
What needs to be on a medical certificate in Australia?
The medical certificate should be comprised of the following details:
- Name of the patient.
- Medical Assessment Date.
- The medical practitioner gave the date for the return to work.
*Detailed information is provided as per the requirement of the patient.
How do online medical certificates get approved?
This decision depends upon the telehealth consultation after the form submission. If the online doctor decides to certify the patient unfit within a few hours you will get the medical certificate in your inbox.
*Point to mention: Approval is subject to the doctor’s discretion and advise.
What is a Carer's Leave? Is the process of taking a carer’s leave the same as a medical certificate?
Carer’s leave allows employees to take time off to care for an immediate family or household member who is sick, injured, or facing an emergency. This leave is typically paid for full-time and part-time employees, while casual employees are entitled to unpaid leave. Employers may require supporting evidence, such as a medical certificate, to approve the leave and ensure it’s used appropriately. The process generally involves notifying the employer as soon as possible and providing the required documentation if requested.
What is the Legal Value of a Medical Certificate Document?
An online medical certificate is a document that certifies a patient is unfit to attend work or other duties due to a medical condition. This document is issued based on online telehealth communication with certified healthcare practitioners. Medical certificates obtained online hold the same validity as those obtained via in-person appointment. On Doctor Help we provide certificates that are scanned to check their authenticity. So online medical certificates are valid in Australia.
Can I obtain a sick certificate or doctor's certificate online?
Yes, you can obtain sick leave through an online medical certificate in Australia from doctors certified by AHPRA. Ensure that the certificate is authentic, as it has legal validity.
What types of medical certificates can you get online?
There are different reasons and types of medical certificates which can be obtained online, including:
- Sick leave from work, school/ university.
- Carer’s leave to take care of someone.
- Stress leave in the form of personal leave.
- Multiday leave for medical concerns via telehealth consultation.
What are the most common grounds for requesting a medical certificate online?
The most common reason to request a sick or doctor’s certificate online is taking an absence due to illness. Apart from that, a carer’s certificate is also a common ground on which absence is granted after providing the approved medical certificate. Some common conditions that require rest for a day include fatigue, period pain, gastroenteritis, cold, back pain, sore throat, and minor injuries.
What is the Purpose of Multiday sick leaves?
Multiday sick leaves are granted to cover consecutive days rather than single-day absences. This means that the certificate is valid for several days. So the purpose of multiday sick leave is to cover the time of recovery, if it requires leave from work or university for a specific duration. To attain a multiday medical certificate, you must book a telehealth doctor appointment and discuss the condition via video call.
Do you need a Medicare Card to receive the telehealth medical certificate online?
There is no need for a medicare card to get the medical certificate online or a telehealth consultation.
How long does it take to get an online carer's certificate?
The process is identical to that of obtaining a medical certificate. Following the form submission, there is a telehealth call with the online doctor. Upon communication with the online GP, individuals are required to tell the reason and the health of dependents. After the online assessment, the doctor decides to provide a carer’s certificate. Subsequent to approval from the healthcare practitioner, a certificate will be issued within 12 hours.
Can the employer, school, or university reject an Online Medical Certificate?
Online medical certificates are legal documents, and they can be verified easily. These are legitimate certificates issued by healthcare practitioners. These medical certificates are widely accepted all across Australia. It’s recommended that you ensure this from your concerned organization or institution regarding the guidelines for leave.
How many days will be covered by an online medical or carer certificate?
Usually, 1-7 days are covered by an online medical or carer’s certificate. It depends on the online assessment by the online doctor. For longer periods, further review or in-person consultation may be required
The employer’s policy on medical leave also influences the number of days covered by the online medical certificate.
What are the major and valid reasons to ask for a Doctor's Certificate?
There are different grounds on which an online medical certificate could be issued. If you talk about a doctor’s certificate then some of the medical grounds are mentioned below:
- Illness or Injury: A certificate that Confirms that a patient is unwell or injured and requires time off work or school to get fit again.
- Chronic Conditions: Some chronic conditions require a long break from work, documenting those ongoing medical conditions
- Mental Health: Addressing mental health issues such as stress, anxiety, depression, or other psychological conditions.
- Post-surgery Recovery: Post-surgery rest which has been given by the doctor could be another ground for a medical certificate.
- Medical Fitness: Certifying that a person is fit or unfit for certain jobs, activities, or travel.
- Pregnancy and Maternity leave: Providing documentation for pregnancy-related leave or accommodations. This could be done and issued after the proper diagnosis and the consultant’s approval.
- Contagious Diseases: One of the most significant medical ground Confirming that a person has a contagious disease and should avoid contact with others.
Will my employer accept the medical certificate dated after I started sick leave? Is it legal?
Yes, it is legal and a medical practitioner can issue a medical certificate even after a patient has taken leave due to medical reasons, providing the certificate states:
- Date of the issuance of a certificate.
- Time or duration period which practitioner has recommended for recovery to being fit for work.
Are there some standards or guidelines which apply to medical certificates?
There are certain guidelines published by The Medical Council of NSW which they expect practitioners to adhere to while issuing the medical certificates in Australia.
The Code of Conduct by the Medical Board of Australia also provides important guidance about the confidentiality of the patient, doctor-patient relationship, and other matters.
Can a doctor decline the request to issue an online medical certificate?
A health practitioner may refuse to issue the certificate. This can occur if they don’t consider the absence from work necessary for the given nature of the illness. As well as if the certificate request is done retrospectively and the practitioner is not able to get affirmation about the facts of the matter.
How Many Days Can Be Taken Off with an Online Medical Certificate?
The number of days that can be taken off with an online medical certificate can vary depending on:
- The doctor’s assessment of the illness or injury.
- Employer policies regarding sick leave.
- Local labour laws and regulations.
- Typically, a short-term online medical certificate might cover a few days to a week. For longer periods, further review or in-person consultation may be required.
If a Person Becomes Sick on Annual Leave, Are They Required to Show Their Medical Certificate to the Employer?
Yes, if any individual gets sick or suffers injury during annual leave, they are usually required to show a medical certificate to their employer to convert the annual leave days. The reason is that annual leave days might be ending and hence the medical certificate will be shown to validate the period of illness and justify the use of sick leave instead of annual leave. This also allows the employee to preserve their annual leave days for future use.
Do I Need to Share My Medical Condition with the Employer or Is a Medical Certificate Enough for Sick Leave?
Most of the time providing a medical certificate is sufficient for taking sick leave. This certificate is issued by medical health providers registered with AHPRA, hence the value of the certificate is significant. Usually, there are no details about the illness but the status of the employee whether they are fit or unfit for the work is mentioned. Employers are usually not entitled to detailed medical information, respecting the employee’s privacy. However, there may be exceptions based on the following factors:
- Specific job requirements or safety concerns.
- Company policies that might require more detailed information for certain conditions.
- Legal requirements in certain jurisdictions.
- It is advisable to review your organization’s sick leave policy and discuss any concerns with your HR department to understand the requirements and ensure compliance.
