Online Prescriptions
Get a Prescription from a GP from $25.99
It’s quick and easy: provide your details, including valid Medicare details, speak with an Australian GP via device of your choice. Don’t worry, our services are fully secure, and if your request is approved, an e-script will be sent to you in 24 hours or less.
Get Your Online Prescription
We offer convenient & transparent healthcare you can access anytime & anywhere
New Prescriptions from $25.99
- New Prescriptions
- For when you need an e-script
- Same day consult & prescription
Repeat Prescription from $25.99
- Repeat Prescriptions
- For when you need to speak to a doctor
- Same day consult & prescription
Need a Doctor? We Offer Convenient & Transparent Healthcare You Can Access Anytime & Anywhere
Need A Prescription?
How can I get a repeat prescription through your online prescription service?
Easily obtain a prescription refill by scheduling an online consultation and submitting your request with our licensed healthcare providers. They will review your medical history and current medications, ensuring that the refill aligns with your treatment plan.
Are online prescriptions available for all types of medications, including controlled substances?
Our online prescription service covers a wide range of medications. However, certain controlled substances may have restrictions. Book an online consultation with our medical experts to discuss your specific needs and learn about the available options.
What measures are in place to ensure the privacy and security of my online prescription information?
We prioritise your privacy by employing advanced encryption and security protocols. All online consultations and prescription information are handled with strict confidentiality, in compliance with healthcare privacy laws and regulations.
How long does it take to receive an online prescription, and can I get it on the same day?
Our online prescription service is designed for efficiency. Most prescriptions are processed on the same day of consultation, depending on the availability of our healthcare providers and the complexity of the prescription. Simply book a consultation and discuss your needs with our medical experts.
How Online Prescriptions With Doctor Help Works
Fill the form
Click here to access the form instantly. Fill out the form accurately and include all the essential information to create your patient profile.
How you pay ?
After being redirected to the dashboard, select the telehealth service you want, fill out the payment options, and get started.
Get Doctor Response
After the payment, you will be connected to the GP for the consultation. For the medical certificate, after the form is submitted, it is reviewed, and the certificate is either sent by email or SMS.
Get Your Online E-Script
Skip The Waiting Room and Get an Online Prescription from $25.99
Experienced and Professional Doctors
Quick and Easy Process
No Cancellation Fees
High Customer Satisfaction
Our Promise
Providing Encrypted Services
The patient's medical records are kept confidential, and telehealth solutions are provided according to their requirements. Book your telehealth appointment now.
AHPRA Certified Health Practitioners
24/7 Availability for Telehealth Appointments
Frequently Asked Questions
What is an online prescription or eScript, and how does it work?
Digital prescriptions, also known as e-scripts or online prescriptions, are an alternative to paper prescriptions. Patients can request these through telehealth platforms like Doctor Help. Prescriptions generated as tokens will be sent via email or SMS.
How to get an online prescription?
To get an online prescription from AHPRA-registered online GPs via Doctor Help, all you need to do is fill out the form and book an online telehealth consultation with the next available GP. Based on that consultation you will get your prescription via sms or email.
How much time it takes to get an online prescription after consultation?
You’ll receive the e-script within a few minutes to an hour after your consultation. In most cases, the prescription is sent to you almost immediately via email or SMS, allowing you to quickly fill it at a pharmacy.
What is the difference between a new prescription and a repeat online prescription?
A new prescription is an initial document for the medication provided by the online doctor. It’s given to a patient who is either receiving medication for the first time or has had a major alteration in their treatment plan. A new prescription specifies the dosage, frequency, and duration of the medication. Whereas, a repeat prescription is a subsequent supply of a previously prescribed medication. This prescription allows patients with either chronic or ongoing conditions to continue their medication, ensuring consistent management of their medical condition.
What are some conditions that can be treated through online prescriptions?
Many chronic illnesses, such as diabetes, hypertension, asthma, COPD, and arthritis, can be managed through online prescription services.
What is the legal value of online prescriptions in Australia?
Electronic prescriptions or online scripts are valid and accepted by pharmacies all across the country.
Do I need to consult a doctor for every online prescription, including repeat prescriptions?
Yes, an online consultation is required for an online prescription. It is a significant step in attaining your virtual prescription. After the consultation prescriptions are given as per the online doctor’s recommendation.
What should I do if there’s an issue with my online prescription at the pharmacy?
Contact us at contact@doctorhelp.com.au
Is there a limit to how many times I can get a repeat prescription online?
After the doctor consultation, and the patient’s condition, the maximum number of repeats (how many times you can get the medicine on the same prescription before needing to see your prescriber again) is recommended.
What is the difference between eRx and traditional paper prescriptions?
Online prescriptions also known as eRx are shared via SMS or email. Traditional paper prescriptions are given by hand via a piece of paper.
What’s an IHI number? And what’s the requirement for this number?
An Individual Healthcare Identifier (IHI) is a unique 16-digit number that identifies individuals receiving healthcare in Australia. While it’s not required for accessing healthcare, an IHI is essential for using eScripts, allowing prescriptions to be sent directly to your phone or email. This number ensures that your correct information is available to healthcare providers at the right time. The IHI is also used to access and manage an individual’s My Health Record, which is an electronic summary of their key health information.
Are there any restrictions on the types of medications that can be prescribed online?
There are some limitations because not all medicines are prescribed online. Specially S8-classified medicines, may not be issued. Online doctors are unable to provide E-script for schedule 4d and S8 medicines.
This type of medication requires in-person appointments.